Faculty & Staff

This learning platform provides supporting resource materials and on-demand webinars for each of the solutions we are implementing, and access is available for all RCCD faculty and staff.

To sign up (or log in):

1. 1. 1. Click the link above
         
         
      2. Select 'Customer Login'
         
         
      3. Log in or select 'Create new Account' and follow the prompts.
         
         
      4. Once logged in, click o n the following recommended sessions to view to be directed to the specific session.
         
         
         

For content related to:	View the following session(s)
Full Overview	Student Demo  (56 minutes)
Advising	Introduction to Student Profile (3 minutes)   Student Services: An Overview (4 minutes)   Career Advising (2 minutes)   Student Success Overview in Anthology Reach (8 minutes)
Admissions and Enrollment	Student Journey (6 minutes)   Admissions: An Overview in Anthology Student  (5 minutes)   Admissions Overview in Anthology Reach (7 minutes)
Course Registration, Management and Grading	Managing Attendance (3 minutes)   Grading and Evaluation (5 minutes)   Registration (5 minutes)
Financial Aid and Payment	Student Accounts: An Overview (6 minutes)
Budget, Human Resources and Payroll	Anthology Finance Overview (19 minutes)

As we prepare to implement new systems and business processes, use this crosswalk and term definition list to help you understand new nomenclature that will be used as you learn more about the solutions we are implementing.

Anthology Student

These terms will be most relevant for our faculty and staff that support student records, advising, financial aid, business services and registration. Essentially, all members of our community who use Colleague today.

​​​​ TERM	​ DEFINITION
​DCRC​​	​​ Data Conversion Resource Center; this is a tool that our Project Subject Matter Experts (SME) use to map our data from Colleague to Anthology Student
​ MFA​​	​​Multi-factor authentication; a companion step to entering your password to ensure it's really you that is trying to access your accounts.
​SPIN​​	​​​ The process of loading extracted data from our legacy system (Colleague) into Anthology Student (formerly Campus Nexus), so that we can then validate the data.
​ SSPR​​	​Self-Service Password Reset; gives users the ability to change or reset their password, with no administrator or help desk involvement.

 

These terms will be most relevant for our staff in recruitment, admissions and advising/counseling.

TERM	DEFINITION
CONTACT	A person with whom RCCD is interacting (for example, a prospective student, a counselor, the primary contact at an organization).
CRM	Customer Relationship Management
CUSTOMER JOURNEY	Series of automated messages sent to a specific group of contacts determine by the attached segment.
INBOUND INTEREST	The initial connection a prospective student makes with us, with their contact information.
LIFECYCLE	Tracks the stages of a student's progression from prospect to graduation or transfer.
MARKETING EMAILS	Email templates created to attach to a Customer Journey.
RFI	Request For Information form; the form that prospective students can use to request information about attending RCCD.
SEGMENTS	A set of criteria that will determine the group of contacts that will be pulled into a Customer Journey.
SPRINT	A term that is used during implementation and represents a phase in the system configuration process.
TELESIGN SMS	Ability to send and receive text messages as part of a Customer Journey or as a one-off message on the Contact's timeline.
WORKFLOW	Instructions that tells Anthology Reach how we want automation to happen in the system.

COLLEAGUE TERM	ANTHOLOGY REACH TERM
Student	Contact
Colleges & High Schools	Accounts
Stude nt Programs	Special Populations