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Staff Canvas S​u​​pport

Non-Instructional Course Request

Staff with Canvas access can request the creation of a new Canvas course shell for non-instructional purposes. Examples of non-instructional purposes might include public information pages, departmental collaboration pages, or student resource shells.​

General Assistance

Staff with Canvas access can request general assistance with technical issues in Canvas or with online instruction.​

NEW Zoom Storage Plan

Starting June 30, 2023, the District, in collaboration with the DE Committees, will is implementing a new Zoom Storage Plan. Learn more about the Zoom Storage P​​lan and watch video tutorials.

Software Request Forms

The District has made Camtasia and Snagit licenses available to ​all RCCD faculty and staff.

Watch this comparison video of Camtasia and Snagit to determine if one or both meet your needs. To request access to Camtasia and/or Snagit, complete the corresponding forms:

Software Request Form - Camtasia
Software Request Form - Snagit
If assistance is needed with district computers or laptops, contact RCCD Technology Helpdesk or call the helpdesk at 951-222-8388. For assistance with these apps on a personal home computer submit a ticket directly to TechSmith Support. The RCCD HelpDesk can only assist with installation on District-owned devices. In addition, faculty are invited to contact our Accessible Technology and Media Coordinators for sup​p​​ort.