RCCD Departments Ensure Timely Access to Financial Aid Distribution Following BankMobile Security Breach

10/23/2026

Riverside Community College District (RCCD) demonstrated the strength of districtwide collaboration as multiple departments worked together to ensure students continued receiving financial aid following a security breach involving BankMobile, the district's financial aid disbursement service provider.

The situation required RCCD to adjust its financial aid distribution process, transitioning from electronic disbursements to paper checks for approximately 3,400 students. Despite the unexpected disruption, district teams coordinated their efforts to keep financial aid distributions on schedule.

During the RCCD Board of Trustees meeting, Vice Chancellor Brown highlighted the district's response and the coordinated efforts necessary to address the situation while prioritizing students' financial needs.

“Our priority throughout this situation was ensuring that students received their financial aid without unnecessary disruption. Addressing this challenge required immediate action, strong communication and coordination across multiple departments throughout the district” explained Brown, “Our teams came together with a shared sense of urgency, recognizing that for many students, financial aid is essential to meeting their basic needs and continuing their education. This collective effort reflects our commitment to putting students first, especially when unexpected challenges arise.”

The response required collaboration across district operations and college departments to manage the logistical challenges associated with changing distribution methods. From coordinating financial aid processing to preparing and distributing paper checks, employees worked toward a shared goal of minimizing disruptions for students.

For many community college students, financial aid provides essential support for tuition, textbooks, transportation and everyday living expenses. Delays in receiving these funds can create significant challenges, making timely distribution especially important.

The district's response underscores the importance of communication, operational flexibility and collaboration among departments when unexpected challenges arise.

The effort also reflects RCCD's commitment to serving students across its three colleges: Moreno Valley College, Norco College and Riverside City College.

As the district continues addressing the impacts of the BankMobile security breach, the coordinated response serves as an example of how employees across departments can work together to maintain essential student services.

Published by External Relations & Strategic Communications