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DEFT Support Sessions & Appointments

District DE is here to support faculty as you support our students. We offer group Q&A sessions and 1:1 appointments to answer questions and support your instructional needs. 

Ask It! RCCD Distance Education

Ask It! Q&A Sessions

Course Developers and our Accessible Technology & Media Coordinator will be hosting drop-in Ask It! Q&A sessions during College Hour. These drop-in sessions are designed to provide quick answers to your Canvas questions. We can also demonstrate instructional tools and help you build last-minute Canvas content. ​​​​​​​Join us! No appointment is needed. Click on the link below to join during the listed days/times.

Spring Hours -- February 13 - June 2, 2023 

Ask It! Q&A session, M-Th 12:50 - ​1:50 pm (Zoom link -- registration needed)​

​BONUS: Ask It! sessions

Have a specific Zoom, Mediasite, or Studio question? Drop into our 30-minute Bonus Ask It! sessions to get answers to your questions and hands-on assistance. 
  • Wednesday, May 17th, from 3:00-3:30 pm
  • Thursday, May 18th, from 3:00-3:30 pm​

Note: If these days/times do not work for you, read here for more Ask It! options or scroll down to make a 1:1 appointment.

NEW Zoom Storage Plan


The District's new Zoom Storage Plan starts June 30, 2023. Read Zoom Storage Plan info & watch video tutorials​ to learn more.

1:1 Appointments​

Meet individually with DE​ personnel to get answers to questions, brainstorm new ideas, learn new tools, and build course content. If these days/times don’t fit your schedule, feel free to email specific DE personnel your availability to set up appointments. Click on the links below to see available days/times. See below for appointment Registration Directions if you need assistance booking an appointment.

Canvas Support​ Specialist Available via Zoom: 15-MInute Blocks

  • Derek Moore 

    • Monday & Tuesday: 8:30 - 10 am, 10:15 - 11:4​5 am
    • Wednesday & Thursday: 1:15 - 3​ pm, 3:15 - 4:45 pm

Instructional Design Support Available via Zoom: 30-Minute Blocks

  • ​DJ Hawkins is happy to schedule appointments Monday - Thursday from 9 am to 4 pm. Email your availability to set up an appointment: dj.hawkins@rccd.edu

Course Development Support via Zoom: 30-Minute Blocks

  • Sandra Xochipiltecatl, based at Moreno Valley College
    • ​Monday - Thursday, 9 am - 1 pm & 1:30 - 4:30 pm
  • Diana Myers Hyatt, based at Riverside City College
    • ​​Monday - Thursday, 9 am - 12 pm & 12:30 - 4:30 pm​
  • Ana-Lia Marinelli, based a​t Norco College
    • ​​Monday - Thursday, 9 am - 12 pm & 1:00 - 4:00 pm
  • ​Stefanie Tate, based at District Office
    • Tuesday & Thursday, 8:30 am - 12 pm & 12:30 - 3 pm​​

Accessibility & Media Support ​Available via Zoom: 30-Minute Blocks

  • Anish Bhatia 
    • Monday - Thursday from 9 am - 12 pm & 12:30 - 4:30 pm

Appointment Registration Instructions

  • Sign in to your district email.
  • Click on one of the registration links below. 
  • Select from the available days and times. 
    • Use arrows to review future dates.
    • If a session has already started, you will not be able to register.
  • Enter requested registration information such as name, email, and primary college.
  • Check your district email for a calendar invite with a Zoom link.
  • Review this MS Bookings demo video (as needed) for further information on how to use Booking to register for an appointment.​