Information Technology & Learning Services
The Information Technology Department is committed to providing high-quality support to ensure the delivery of requisite technical services to meet the educational and administrative requirements of the Riverside Community College District. Specifically, Information Technology is responsible for district-wide information delivery, infrastructure, and its supporting components. Organizationally, Information Technology is comprised of the following service and support teams:
Administration
Responsible for the quality and administration of information systems and services throughout the district.
Administrative Applications
Provides software services and development ensuring quality and appropriate administration and provides consulting support and direction for computerized information applications.
Network Systems
Oversees the operation and maintenance of the District's data network which includes LAN, WAN, WLAN, WiFi, security, servers, and network printers.
Network & Communications Infrastructure Design & Implementation
Provides leadership and expertise in the design and implementation of network and communication infrastructure for the District.
Telephone Support
Supports the District-wide telephone systems and technology. Also procures and supports District-wide cell phones.
Service Desk
Answers service calls, routes service tickets to appropriate support teams, monitors quality of service.
Web Services
RCCD Web Services is responsible for the development, implementation, and operation of the technology used for web content delivery.
Administrative Staff/Contact Information
Natarkia Williams
Administrative Assistant IV
(951) 222-8383
natarkia.williams-morris@rccd.edu
Office Hours
Mon - Fri: 8 am to 5 pm
Closed Saturday & Sundays
Mailing Address
RCCD Offices
Attn: Information Technology & Learning Services
3801 Market Street
Riverside, CA 92501