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​Forms to Reque​​st Assistance

​The DE Department offers a variety of services that faculty can request via the following forms. Read the description for more information about each form. Click on the link in each description to access the relevant form. 

Faculty Assistance Form 
Request general assistance with technical issues in Canvas or with online instruction issues that do not fall under any other request form topics. 

This list details the topics that this form covers:

  • Canvas Related Issue
  • Gradescope or Badges
  • Video Storage
  • Respondus/StudyMate
  • TurnitIn
  • Pronto Transcript
  • Request Copy of Template Class
  • Blackboard Archive Access
  • SI Enrollment
  • Demo Student
  • LTI Installation
  • Add/Remove Temporary Observer (for concluded courses)
Request Development Course Form
Request a new Canvas development course shell. Development shells (sometimes called a sandbox course) can be used as a testing environment to create or update content for a future class or to try new ideas.

Document Repair Form (Accessibility) 
Request document repair for accessibility in documents such as Word, PowerPoint, and PDF files. Faculty will be contacted by the Accessibility team (A-Team) within 24 business hours​ to discuss the turn-around time of requests. Up to 5 documents may be submitted per request.

Canvas Lab Class Request Form 
Request to separate Lab class for an embedded Lecture/L​​ab class with a separate Lecture faculty. This will give you a separate lab class in Canvas and allow students to "self-enroll".

Copy Course Content Form 
Faculty can copy course content from one Canvas course shell to another. However, if you need help, faculty can request that their content be copied from one Canvas course shell into another Canvas course shell. This is useful when migrating content from a course taught in a prior term to the same course in the current term. If you are asking to copy your course content into another faculty’s course shell, you will need to complete the request to freely share course content so that DE can copy the content.

Merge Courses Form 
Requ​est​ merging of similar sections of the same course taught by the same faculty to be merged into one Canvas shell. Merging should only be considered for sections taught with the same modality. Once merged, courses cannot be unmerged after the start of term. Faculty should submit the Merge Course Request Form 4 weeks prior to the start of term​.

Non-Instructional Course Request Form 
Request a new Canvas course shell for non-instructional purposes. Examples of non-instructional purposes might include public information pages, departmental collaboration pages, or student resources.

DE Technology Interest Form 
Twice per​ year, faculty will be able to submit demo videos to this form to propose a new technology tool or application for district-wide adoption. Proposals will be reviewed by the Distance Education Committees for each college and recommended for adoption to the district Distance Education department. The form is currently closed. Check back for availability.​