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​​​Canvas Username and Password

When logging into Canvas for the first time, faculty usernames will be your district email. You will receive the username a​​​​​​nd a temporary password via email from the district. If you feel you haven’t received your username and password yet, please check your Junk, Clutter, and Trash folders. Once you get your login info, we recommend that you change your password the first time you log in. 

If you need further assistance, contact the RCCD HelpDesk at (951) 222-8388.

Regular Canvas Maintenance

In an effort to better manage required Canvas maintenance, Canvas will be implementing regular Canvas maintenanc​e times beginning July 15, 2021. Regular maintenance will occur on the 1st & 3rd Thursday of each month from 12:05 am - 4:05 am PST. These four-hour maintenance windows may cause intermittent issues. For example, edited content and submitted work may not save or submit. To review the maintenance times, sign into Canvas and click into Account --> Settings to view  the maintenance schedule under the time zone on the settings page. Please make note of this information. ​


How do I change my Canvas password?

If you need to change the Canvas password, click on Account/Settings in the Global Navigation menu. Use these instructions for changing your Canvas password if you need more help.

Faculty who have forgotten thei​r password can always use the "Forgot Password" link on the main Canvas login page to reset their password using their RCCD email. RCCD faculty email address and password information is provided to faculty when first hired by RCCD. Faculty can access their RCCD email through Microsoft Office365.

If you need further assistance, contact the RCCD HelpDesk at (951) 222-8388.

How do I get help with Canvas?

If faculty need help learning Canvas tools and features, they can review the DE Video Library​ ​​and make appointments to ask questions (link to Support & Webinar Schedule page).

Canvas technical support is available:

What are Canvas browser and system requirements?

Chrome and Firefox are most compatible with Canvas. Canvas lists their browser and system requirements on their website. Using the incompatible browsers may mean that you will not be able to see content or submit work properly. Check these requirements to ensure that your device(s) are up-to-date.

​Will Canvas work on Mobile Devices?

For full access to Canvas tools and features, the following is highly recommended:

  • a PC or MAC computer or laptop

  • Chrome or Firefox browsers

Mobile devices such as smartphones, tablets, and Chromebooks have limited compatibility. When using a mobile device, keep in mind that users report the following:

  • The Canvas mobile app has display errors and may save edits to discussions, quizzes, assignments, and SpeedGrader​.  

  • If the mobile device loses WIFI or Internet connection, submitted work may be lost or submitted incompletely. 

TIP: Users who prefer to use mobile devices to access Canvas should use the mobile browser on Desktop Mode. Read the Canvas and Mobile Devices for further information.