​​​​Handwashing Banner to prevent spread of coronavirus




​​Communications & R​​esources for Faculty & Staff


Getting Set Up to Work Remotely​


Confirm you have reliable access to the internet with your devices. 

  • If you can't access a computer, submit a ticket through the IT ServiceDesk​
  • Reduced Cost or Free Internet Access - If you need reduced-cost or free internet access, there are multiple organizations that are providing support. We encourage you to research each option to find the best fit for you. 
  • Webcam (built-in on most laptops) 
  • Headphones/microphone (microphone built-in on most laptops)​ 
  • Ergonomic Workspace 
    • Keyboard/Mouse 
    • Furniture 

Continue to use Microsoft Office and go.rccd.edu Portal as usual 

Email 

File Storage and Sharing 

District share point can be found at go.rccd.edu 

Microsoft OneDrive 

Microsoft OneDrive is a cloud storage service available to all RCCD employees with their Office365 account. To access Microsoft OneDrive on your computer, go to the Single Sign-On Portal (https://go.rccd.edu), and log in, with your email address as your username and your email password as your password.

Single SignOn Portal Instructions for RCCD

Click on the OneDrive Icon (as shown in the screenshot below).

Single Signon Portal

In the OneDrive app, you can drag-and-drop your files, from your File Explorer in Windows, to OneDrive. You can also click ​Sync to have the files on your computer's hard drive automatically sync with copies of those files in OneDrive.



Video Conferencing and Meetings 

Use Zoom​ for video conferencing 

Remote Work Tools and Resources 

District Updates and Resources

Phone Call Forwarding & Voicemail

Phone Call Forwarding & Voicemail Instructions 


Frequently Asked Questions


District

Q: Are there confirmed cases of COVID-19 within Riverside Community College District?
A: There are no cases at this time and the District is in regular contact with the Riverside County Health Department. 

Q: What is the impact on classes?
A: Following the Riverside County Public Health officials order to reduce the spread of the coronavirus disease (COVID-19), the Riverside Community College District (RCCD) - Moreno Valley College, Norco College and Riverside City College, will suspended all non-essential on-site in-person functions, including but not limited to all in-person lectures, labs, meetings and events, until further notice. 

In-person courses will transition to online instruction by March 23. Updates and details will be provided as they become available at www.rccd.edu/covid19. All RCCD locations are closed for in-person lectures, labs, meetings and events until further notice. Courses currently online will continue as scheduled. 

For more information, please visit Student Resources under RCCD.edu/covid19 or you can email us at covid19@rccd.edu​ or call the Covid19 hotline at 951-222-8662. 

Q: How has COVID-19 and the District’s response impacted Districtwide events?
A: Following the Riverside County Public Health officials order to reduce the spread of the coronavirus disease (COVID-19), the Riverside Community College District (RCCD) - Moreno Valley College, Norco College and Riverside City College, will suspended all non-essential on-site functions, including events, until further notice. 

Q: Are the colleges and District closing?
A: Following the Riverside County Public Health officials order to reduce the spread of the coronavirus disease (COVID-19), the Riverside Community College District (RCCD) - Moreno Valley College, Norco College, and Riverside City College, will suspended all non-essential on-site in-person functions, including but not limited to all in-person lectures, labs, meetings and events, until further notice.

Classes will continue via remote learning and operations will continue. 

Q: Are the Early Childhood Education centers at Moreno Valley College and Riverside City College closing?
A: Yes, at this time both centers are closed.

Health and Prevention 

Q: How is the District planning for a potential outbreak of COVID-19?
A: The District’s COVID-19 response team is meeting daily to set policies for and issue operational guidance to the District community in response to the outbreak. 

Q: What should I do if I think I have COVID-19?
A: If you have a fever or cough, you might have COVID-19. Most people have mild illness and are able to recover at home. Keep track of your symptoms. If you have an emergency warning sign (including trouble breathing), get medical attention right away. Please use the CDC guidelines​ if you think you are sick. 

You can also be screened online at https://www.projectbaseline.com/study/covid-19/

For medical-related questions, contact your health care provider or Riverside County Health Department at (951) 358-5107 and the emergency line is (951) 782-2974. For general questions regarding COVID-19, call 2-1-1. 

Q: What should students, faculty and staff do to minimize the risk of transmitting the disease Districtwide?
A: The District strongly recommends following CDC prevention guidelines, including: 

  • Wash your hands often with soap and water for at least 20 seconds, especially after going to the bathroom; before eating; and after blowing your nose, coughing, or sneezing. 
  • If soap and water are not readily available, use a hand sanitizer that contains at least 60% alcohol. Cover all surfaces of your hands and rub them together until they feel dry. 
  • Avoid touching your eyes, nose and mouth. 
  • Avoid close contact with people who are sick. 
  • Put distance between yourself and other people if COVID-19 is spreading in your community. This is especially important for people who are at higher risk of getting very sick. 
  • Stay home if you’re are sick. 
  • Cover your mouth and nose with a tissue when you cough or sneeze or use the inside of your elbow. 
  • If you are sick: You should wear a facemask when you are around other people (e.g., sharing a room or vehicle) and before you enter a healthcare provider’s office. If you are not able to wear a facemask (for example, because it causes trouble breathing), then you should do your best to cover your coughs and sneezes, and people who are caring for you should wear a facemask if they enter your room. 
  • If you are NOT sick: You do not need to wear a facemask unless you are caring for someone who is sick (and they are not able to wear a facemask). Facemasks may be in short supply and they should be saved for caregivers. 
  • Clean and disinfect frequently touched surfaces daily. This includes tables, doorknobs, light switches, countertops, handles, desks, phones, keyboards, toilets, faucets and sinks. 

Q: Where is more information about COVID-19 located?
A: Please use the following sites for more information about frequently asked questions: 

Travel and Events 

Q: Are there any restrictions in place for District related travel?
 A: All District/College related travel is suspended until further notice. No New Travel reservations should be made at this time, until further notice. The District encourages participation in virtual meetings and conference attendance (via zoom or through teleconferencing). 

Q: What is the Travel Cancellation Procedure?
A: Travel already booked should be canceled. It is recommended that travel be canceled 72 hours prior to departure. There may be a chance that the airline will cancel the flight due to cuts in service to domestic/international routes, as demands for travel is declining. If that’s the case, passengers are often entitled to a refund of the ticket price and associated fees when the airline is at fault. When the passenger cancels a non-refundable tickets, in most cases, the airline will issue a credit or travel voucher good for future use on the airline and not a full refund.






District​ Communications​

April 2, 2020 - Joint District, Colleges and Faculty Association Statement on Calendar

​​

Dear Colleagues, 

We would like to share with you an update regarding our academic calendar – one that many of you have heard about and now may be wondering how the rest of the year will play out. As you are surely aware, the Riverside County Department of Public Health has extended our campus closure until June 19th. Yesterday, Governor Newsom publicly announced that all campuses will be shut down until the end of the academic year. No words can possibly do justice in describing our gratitude and admiration for the immense effort every single faculty member has undertaken to convert their courses online, as well as to our students for bearing with us during this emergency situation. 

We also acknowledge and greatly appreciate the invaluable support of our dedicated staff members, support personnel, the district and college managements, as well as the Academic Senates, the Faculty Association and the CSEA throughout this process. It truly proves the commitment, professionalism, and dedication of our District to ensuring continuity and access to education for all of our students. 

One extremely important issue that the faculty Association and District administration has discussed at length is Spring Break, which is a negotiated item that falls under the Faculty Association’s collective bargaining agreement. We have discussed in countless meetings how to fulfill our 16-week compressed calendar at this time. There are so many moving parts and different variables to consider when drafting an academic calendar. Every single modification to the calendar must take into the account the major impacts the change would make on various stakeholders, as well as the financial and budgetary implications for the entire district. Those of us on the Executive Board who have served on the Calendar Committee have always gone in thinking that it would be one of the easier tasks, only to find out that it is quite possibly one of the most taxing and heated sub-committees on which to serve for our District. This is simply because of the challenging task of finding any wiggle room – even under normal circumstances. 

Given the emergency state we are in, the challenge has only gotten more difficult. The situation is further complicated by the fact that our contract does allow the District to amend, modify, or rescind practices set forth in the Agreement in cases of emergency, such as the one we are experiencing now. Additionally, the California Community College State Chancellor Oakley issued an executive order suspending sections of Title 5, sections 58002 and 55702, that pertain to individual colleges’ ability to amend the calendar year and provided additional guidance for colleges to extend their spring terms through June 30th. 

We have worked extremely hard to review every meaningful option that our dedicated stakeholders have presented. We have also carefully studied the steps that are being contemplated by other districts and compared them to the need and priorities of our own. In the end, we have decided to adopt a compromise approach towards finalizing our agreement on the spring calendar. One important principle in the final compromise agreement is the unanimous effort to avoid any further harm to the education of our students and their ability to finish their courses in a timely manner. As such, we worked hard to avoid extending the spring semester beyond June 12th. 

Another important principle in our compromise agreement is our understanding that a one-size-fits-all approach may not be completely possible at this time. For example, most – if not all – Science and CTE labs were only recently transitioned to virtual labs or are still in the process of transitioning. Those labs may need more time to fulfill their basic requirements. 

Thus, the management team and the Faculty Association, after working around the clock to weight the date, information and evidence provided by the Office of the Vice-Chancellor of Educational Services, have reached the following agreement, moving forward:

  • We will roll spring break into the spring semester to make up for the week of instruction we lost when we shut down instruction to prepare for face-to-face online instruction. This way, we will be able to complete our 16-week compressed calendar and fulfill our State’s requirement for weekly student contact hours. We are very mindful of the fact that faculty have worked extremely hard to make this transition as successful as possible. Once again, we cannot thank them enough for their dedication and professionalism. As much as the above move and the prospect of yet another last-minute addition to our faculty’s already full plate sounds extreme, in the long run it should not prove to be the case. Classes that were already online or that have recently converted would most likely not have included assignments during Spring Break. Therefore, we anticipate that most faculty would retain their already devised course assignments for the rest of the semester. 
  • The compromise agreement takes into account that some programs and disciplines might not be able to fulfill their lab and lecture hours during this time. Those programs such as STEM and CTE will have the option to extend their semesters by a few days or a week or two in June. This decision will be made by the respective disciplines in consultation with their division dean, their Vice-President of Academic Affairs and Vice Chancellor for Educational Services and Strategic Planning. ​ 

Finally, our compromise agreement is additionally designed to safeguard our financial standing with the state by fulfilling our obligations to a 16-week compressed calendar. Some districts are already contemplating austerity measures in their preparations for the bleak economic forecast for next year. Our district remains fully committed to the well-being of our stakeholders and to its mission of providing affordable, accessible, and quality education to our community. We are fully convinced that we will make it through this unprecedented crisis with flying colors. 

Again, we cannot adequately express our gratitude for all the incredible work all of you have accomplished, not only at such a fast pace but also under extreme duress. We greatly admire these efforts and thank you sincerely. ​

Sincerely, 

RCCD Chancellor, Wolde-Ab Isaac
Vice Chancellor of Educational Services and Strategic Planning, Susan Mills
Moreno Valley President, Robin Steinbeck
Norco College President, Monica Green
Riverside College President, Gregory Anderson
The RCCD Faculty Association Executive Board: Rhonda Taube, Dariush Haghighat, Fabian Biancardi, Peter Boelman, Jeff Rhyne, Monica Gutierrez, Garth Schultz, Shari Yates, Emily Philippsen, Asatar Bair, Diana Campuzano, Jillian Robertson

April 2, 2020 - In-person Suspended, Online Through June 19

​​

The Public Health Officer of the County of Riverside has amended the Order to Close All Schools, Community Colleges, Colleges and Universities. The amended county order extends the physical closure of Riverside County schools to June 19, 2020. RCCD has already complied with the earlier order and will continue to suspend all in-person activities, with the exception of essential services or medically related authorized and approved courses until further notice. For more information on available resources or student services, please visit District COVID-19

Working through uncertainty and focusing on our mission, faculty, staff, and managers have been ensuring continuity of operations and instruction throughout the District. Converting lectures and labs to an online environment has been an amazing accomplishment. Kudos to the Distance Education team for their consistent and dedicated support of the faculty and to all the academic support and student services teams for their support of students as they transition to the new mode of instructional delivery. I am humbled by the commitment and solidarity of faculty in this time. Your support of each other and of your students is a reminder of the strength across the District. My sincere thanks to each of you for your tireless efforts to the education and viability of our community.

Riverside County health officials have issued a new public health recommendation to cover your face when outdoors or in public spaces - “The face coverings do not have to be hospital grade but need to cover the nose and mouth. For example, bandanas, fabric masks and neck gaiters are acceptable. Fabric covers and bandanas can be washed and used again.”​

Remember, “Stay in your place. Maintain your space. Cover your face.” 

The safety and security of our students, faculty and staff remain our top priority. For additional information, please visit our COVID-19 updates. Students, Faculty and Staff can also email covid19@rccd.edu or call (951) 222-8662 for further assistance. Be safe. 

Wolde-Ab Isaac, Ph. D.
Chancellor

​March 25, 2020 - Memo Regarding District Travel & Events (Update from March 10)​


Please be advised of the updated Notice to the Travel and Event Memo issued on March 10, 2020.

Since that time, the Riverside County Department of Health, issued an order to extend school closure through April 30th. Subsequently, Governor Gavin Newsom signed an executive order requiring residents in the California to stay home, except as needed. 

Out of an abundance of caution, Riverside Community College District is suspending all travel and events until further notice. Our top priority is the safety of our students, faculty and staff. We apologize for any inconvenience that this may cause. 

As a result the following guidance is being provided:

All District/College related travel is suspended until further notice

  • Travel already booked should be canceled. It is recommended that travel be canceled 72 hours prior to departure. There may be a chance that the airline will cancel the flight due to cuts in service to domestic/international routes, as demands for travel is declining. If that’s the case, passengers are often entitled to a refund of the ticket price and associated fees when the airline is at fault. When the passenger cancels a non-refundable tickets, in most cases, the airline will issue a credit or travel voucher good for future use on the airline and not a full refund
  • No New Travel reservations should be made at this time, until further notice. 
  • The District encourages participation in virtual meeting and conference attendance (Zoom or Teleconferencing). 

Please contact your Supervisor or Business Office (District/College) for instructions on how to cancel Travel Requests (both Concur and Paper/Galaxy).

Thank You,

Majd S. Askar
Director, Business Services

March 26, 2020 - No Cost Internet for Up to 60 Days​

​​

You can get no-cost, in-home internet for up to two months during the new coronavirus (COVID-19) outbreak if you qualify for certain low-income internet programs or have a student living in your household. Here’s a list of the internet providers offering limited, no-cost internet services during the outbreak.

​Provider
Service
Who Qualifies
​Offer
​How To Get It
​Altice USA
​Internet up to 30 MBPS
​New customers with K-12 or college students in household
​No cost for first 60 days
https://www.alticeusa.com/news/articles/feature/corporate/altice-usa-brings-free-broadband-k-12-and-college-students-during-coronavirus-pandemic​
1-866-200-9522 to enroll in Optimum region
1-888-633-0030 to enroll in Suddenlink region
​Charter Spectrum
​Internet up to 100 MBPS and no installation fees
​New customers with K-12 or college students in household
​No cost for first 60 days
https://www.spectrum.net/support/internet/coronavirus-internet-offer-students/​
1-844-488-8395
​Comcast Xfinity
​Internet Essentials package with speeds up to 25 MBPS
​New Xfinity customers who are eligible to public assistance programs
​No cost for first 60 days ($9.95/mo. after)
https://www.internetessentials.com/​
1-855-765-6995
​Cox
​Internet up to 15 MBPS through Connect2Compete program
​New Cox customers with at least one K-12 student in household who qualifies for public assistance programs
​No cost for first 60 days ($9.95/mo. after)
https://www.cox.com/residential/internet/connect2compete/covid-19-response.html​
1 -800- 234-3993


Data effective 3/18/20. Not all offers available in all areas. Prices and packages are subject to change. Every internet provider that has signed the Keep Americans Connected Pledge has also opened up their Wi-Fi hotspots for free public use.​​

​March 25, 2020 - Memo Regarding District Travel & Events (Update from March 10)​


Please be advised of the updated Notice to the Travel and Event Memo issued on March 10, 2020.

Since that time, the Riverside County Department of Health, issued an order to extend school closure through April 30th. Subsequently, Governor Gavin Newsom signed an executive order requiring residents in the California to stay home, except as needed. 

Out of an abundance of caution, Riverside Community College District is suspending all travel and events until further notice. Our top priority is the safety of our students, faculty and staff. We apologize for any inconvenience that this may cause. 

As a result the following guidance is being provided:

All District/College related travel is suspended until further notice

  • Travel already booked should be canceled. It is recommended that travel be canceled 72 hours prior to departure. There may be a chance that the airline will cancel the flight due to cuts in service to domestic/international routes, as demands for travel is declining. If that’s the case, passengers are often entitled to a refund of the ticket price and associated fees when the airline is at fault. When the passenger cancels a non-refundable tickets, in most cases, the airline will issue a credit or travel voucher good for future use on the airline and not a full refund
  • No New Travel reservations should be made at this time, until further notice. 
  • The District encourages participation in virtual meeting and conference attendance (Zoom or Teleconferencing). 

Please contact your Supervisor or Business Office (District/College) for instructions on how to cancel Travel Requests (both Concur and Paper/Galaxy).

Thank You,

Majd S. Askar
Director, Business Services

March 20, 2020 - Shelter at Home


RCCD Students: 

Governor Gavin Newsom has signed an executive order requiring residents in the California to stay home, except as needed. The order​, which has the support of Sonia Angell, MD, director, State Public Health Officer and California Department of Public Health, went into effect on Thursday evening (March 19). It will remain in place until further notice. 

A handful of essential services​ will remain open, such as gas stations, pharmacies, grocery stores, farmers markets, food banks, convenience stores, take-out and delivery restaurants, banks and laundromats/laundry services. Some state and local government functions will also remain open, such as law enforcement and offices that provide government programs and services. Staying home is the best way to protect yourself and others. If you go out to one of the approved locations keep at least a six-foot buffer between yourself and other individuals.

Riverside Community College District ‘s colleges and the District office locations are closed to all visitors to help prevent the spread of COVID-19. Very limited essential personne​l are permitted on site at this time. All other employees are working remotely, or are on stand-by until in-person operations resume, to ensure continuity of business operations and instruction.​ 

RCCD colleges continue moving instruction online for classes Monday, March 23. For more information regarding online instruction and available student services, please log on to your home college website or visit the District site. Students can also email covid19@rccd.edu or call (951) 222-8662 for assistance. Messages are routed to the appropriate department. 

We realize this is a challenging time. However, be reassured there are mechanisms in place to assist students in the transition to online learning. Faculty and staff are committed to the successful completion of the spring semester and keeping students’ academic careers on track. 

Our colleges are working to ensure your academic success and this includes grab-and-go food bags. Bags are limited, so items will be distributed on a first-come, first-serve basis. 

At Riverside City College, grab-and-go bags will be distributed on March 20 from 1 to 3 pm in Lot G, near police portable. Then, beginning the week of March 23, bags will be available Tuesdays and Thursdays at the same time and location until grab-and-go bags run out. 

At Norco College, care packages with non-perishable food is being distributed between the hours of 10 am and 2 pm, Monday through Friday. Students should contact campus police at (951) 222-8171 to arrange for a pick-up. 

At Moreno Valley College, grab-and-go bags are available on Thursday from 10 am to 2 pm at the Parkside Complex, Portable 17. 

The Riverside County Office of Education is offering meal service to RCCD students at six locations throughout the county of Riverside. Food service will be from 8:30 am to 11:30 am starting March 17. The locations below will provide two breakfast meals and two lunch meals per student so that one trip will last two days. 

  • Riverside— Arlington Regional Learning Center, 6511 Arlington Ave., Riverside 92503 
  • Hemet and San Jacinto — Betty Gibbel Regional Learning Center 1251 Eagle Dr., San Jacinto 92583
  • Southern Riverside County — David Long Regional Learning Center 41350 Guava St., Murrieta, 92562
  • Indio and Coachella Valley — Don Kenny Regional Learning Center 47336 Oasis St., Indio, 92562 
  • Perris and Moreno Valley — Val Verde Regional Learning Center 3010 Webster Ave., Perris, 92571
  • Palm Springs — Palm Springs Community School 1800 Vista Chino, Palm Springs, 92262

March 18, 2020 - In-Person Closure Through April 30


Riverside County Public Health Officer has extended the campus closures of the county’s schools and colleges through April 30. 

All RCCD locations are closed for in-person lectures, labs, meetings and events until further notice. Courses currently online will continue as scheduled. 

 In-person courses will transition to online instruction by March 23. Updates and details will be provided as they become available at www.rccd.edu/covid19​​.​

March 17, 2020 - Canvas Training & Resources


Dear Faculty, 

We have been making gains in getting people Canvas- trained – thanks to all of you who have completed training and are at work on your Canvas courses! If you haven’t done your training yet, you have been enrolled automatically into the Online Canvas Academy. To access the Academy, log-in to Canvas​ using your RCCD email address and the password, changeme. Be sure to change your password as soon as you log in. Once you have completed the Academy, it will take a couple of hours for you to be entered into the system. Once you’re in the system, you will receive an email saying that your Canvas course(s) are ready.

Please be sure to check out our special transition module in the DE News, especially the e-Resources link. There are lots of good tips on how to transition quickly to online, and tools that are integrated into Canvas that are fun to use!

If you were having trouble getting a Zoom account, please see the email that went to the rccd-all listserv at 4:10 PM today from Associate Vice Chancellor of IT, Chris Blackmore. It will provide directions on how to access a Zoom account that’s already been created for you!​

We have a schedule of online support sessions to help answer questions. To get the most out of these sessions, please attempt the online Canvas training first. You can also email ochelp@rccd.edu.

Schedule of online Canvas support sessions for Wednesday, March 18:​

​8 - 9 am
​DJ Hawkins

​9 - 10 am
​​Derek Moore
​10  - 11 am
Sean Ulbert
​11 - 12 noon
DJ Hawkins​

​12 - 1 pm

​1- 2 pm
​Sean Ulbert


​2 - 3 pm
Derek Moore
​3 - 4 pm

​4 - 5 pm
​Sean Ulbert
​5 - 6 pm
​Dj Hawkins​
​6 - 7 pm


In addition, the LMS administrators and Instructional Designers have made a simple template to use to transition your course. The course is easy to navigate and has buttons that show you where to upload your course content. A screenshot of the template is shown below. The template is automatically generated for you if you have completed the Online Canvas Academy since Friday. If you completed the Canvas Certification training before that date, the template is available in Canvas Commons by searching for “DE-Supplemental Course”. It will show the name William Diehl under the course title. Instructions on how to import the template to your own course shell are found at this link​.

DE Supplemental course instructions

Thanks for all that you’re doing, and keep well!​ View our Calendar of Training Events​!

Sheila Pisa, Ed.D.
Interim Dean, Distance Education​
Riverside Community College District

​​

March 16​, 2020 - Additional Canvas Support​ Sessions Available


Dear Faculty, 

We have a schedule of online Canvas support sessions for this Monday and Tuesday, March 16th and 17th. We will evaluate the schedule at the end of this time and send out a schedule of sessions for the remainder of the week. These are open-ended sessions to help you transition your course to the online environment. Please make every attempt to complete the Online Canvas Academy before attending a session. However, if you are having trouble with the Academy, our support staff will help you. The sessions are scheduled from 8 AM until 7 PM each day. To access the Zoom sessions, click on the links in the table below: 


​8 - 9 am
​DJ Hawkins
Vincent Alonzo
​9 - 10 am
​​Derek Moore
​10  - 11 am
Sean Ulbert
​11 - 12 noon
DJ Hawkins​

​12 - 1 pm
Vincent Alonzo
​1- 2 pm
​Sean Ulbert

Vincent Alonzo
​2 - 3 pm
Derek Moore
​3 - 4 pm
​Vincent Alonzo
​4 - 5 pm
​Sean Ulbert
​5 - 6 pm
​Dj Hawkins​
​6 - 7 pm


In addition, the LMS administrators and Instructional Designers have made a simple template to use to transition your course. The course is easy to navigate and has buttons that show you where to upload your course content. A screenshot of the template is shown below. The template is automatically generated for you if you have completed the Online Canvas Academy since Friday. If you completed the Canvas Certification training before that date, the template is available in Canvas Commons by searching for “DE-Supplemental Course”. It will show the name William Diehl under the course title. Instructions on how to import the template to your own course shell are found at this link​.

DE Supplemental course instructions

We appreciate how hard everyone is working to serve our students. Please attend a session if you’re struggling.

Sheila Pisa, Ed.D.
Interim Dean, Distance Education​
Riverside Community College District

​​

March 15, 2020 - District/College Closure Message


Students, Faculty and Staff,

The Riverside Community College District (RCCD) - Moreno Valley College, Norco College, and Riverside City College, will close all non-essential functions beginning March 16 following the Riverside County Public Health​ officials order to reduce the spread of the coronavirus disease (COVID-19).

  • All in-person lectures, labs, meetings and events are suspended until further notice.
  • I​n-person lectures will be held in an online learning environment by Monday, March 23.
  • Classes already held online ​will continue as scheduled.
  • Labs that cannot shift to an online environment will be rescheduled for a later date.
  • Services that the D​istrict is unable to provide in an online format will be addressed at a later date.

For the health and well-being of the District community, effective immediately, RCCD will cease all non-essential in-person operations. At this time, unless notified otherwise by your supervisor, only those staff identified as ‘essential’ will be asked to report to work. All management staff are considered essential employees at this time and should report to work on Monday, March 16. Essential staffing levels may be adjusted to further prevent the spread of COVID-19.

Updates will be posted on this website and information will also be shared on the District’s social media accounts:
Facebook: @RCCDistrict, @MorenoValleyCollege, @NorcoCollege, @RiversideCityCollege
Twitter: @RCCDistrict, @mvcollege, @NorcoCollege, @RCCSocialmedia
Instagram: @rccdistrict, @morenovalleycollege, @norcocollege, @riversidecitycollege

The health and safety of students, faculty and staff is my top priority. We will take all necessary steps to minimize the spread of the virus. I appreciate everyone’s collaboration and cooperation at this time. We thank you for your patience and your continued support and understanding as we navigate this situation together.


Wolde-Ab Isaac, Ph.D.
Chancellor
Riverside Community College District

March 13, 2020 - Faculty Message Regarding Transition to Online/Remote Learning


Dear Faculty, 

Following the email from Vice Chancellor Rebeccah Goldware regarding Transition to Online/Remote Learning sent earlier today, we have scheduled trainings and support sessions in Canvas for faculty over the weekend and all day on Monday and Tuesday. These sessions offer opportunities to attend Canvas Training for RCCD Certification in a face-to-face setting as well as online. If you have not completed Canvas training, you may take the online version by simply logging in to Canvas with your RCCD email address and password “changeme”. Please make sure that you change your password once you’ve logged in. If you prefer a face-to-face training, find the face-to-face sessions in the tables below that are labeled Canvas Certification Training. 

Once you have completed training, you will receive an email from RCCD Distance Education when your Canvas course shell is ready. This is usually done within 2 hours after your training is complete. If you complete the training in the late evening or early morning, it may take a bit longer. 

In addition to Canvas Training, RCCD Distance Education staff are offering support sessions. These sessions are intended for faculty who have already completed Canvas training and need additional help in setting up their Canvas course(s). The online support sessions are conducted through Zoom, just click on the link in the schedule below. 

All sessions on Monday and Tuesday are face-to-face sessions on college campuses. Other support sessions will be offered throughout the week – times and locations will be posted on the DE Faculty Training Calendars​. If you have questions about sessions over the weekend, you may contact William Diehl at 951-203-4849.


Table 1 Weekend Schedule - Support sessions are for those who have completed Canvas Training.​

Saturday, March 14​​​​​​
​​Sunday, March 15
​8 - 9 am       
​​Online Support Session via ZOOM​ with DJ Hawkins
​​

8 - 9 am​

​​Support Session RCC BE-100 with DJ Hawkins​



​9 - 10 am
9 - 10 am​
​10 - 11 am

​10 - 11 am

​11 - 12 pm
​11 - 12 pm
​12 - 1 pm
​​​Online Support Session via ZOOM with Sean Ulbert


​12 - 1 pm
​​​Online Support Session via ZOOM with Sean Ulbert


​1 - 2 pm
​​​​RCC BE-204 Canvas Certification Training. Can also join via ZOOM​ with Derek Moore


​1 - 2 pm
​2 - 3 pm

​2 - 3 pm
​​RCC BE-104 Canvas Certification Training. Can also join via ZOOM​ with Derek Moore


​3 - 4 pm
​3 - 4 pm
​4 - 5 pm
​4 - 5 pm
​5 - 6 pm
​5 - 6 pm
​6 - 7 pm
​6 - 7 pm
​7 - 8 pm
​Online Support Session via ZOOM​ with Sean Ulbert
​7 - 8 pm
​8 - 9 pm
​8 - 9 pm
​​Online Support Session via ZOOM​ with DJ Hawkins

​9 - 10 pm


Table 2: Moreno Valley Schedule. Support sessions are for those who have completed Canvas Training.

​​Monday, March 16  HUM 319
​Tuesday, March 17  HUM 319
​8:30 am - 1 pm  Canvas Certification Training with Vincent Alonzo
​8:30 am - 1 pm   Canvas Certification with Vincent Alonzo
​1:30 - 4 pm  Canvas Support with Vincent Alonzo
​1:30 - 4 pm   Canvas Support with Vincent Alonzo


Table 3: Norco College Schedule. Support sessions are for those who have completed Canvas Training.

​​Monday, March 16   CACT 2
​Tuesday, March 17   CACT 2
​​8:30 – 1 PM    Canvas Certification Training with Sean Ulbert
​8:30 – 1 PM    Canvas Certification Training with Sean Ulbert
​1:30 – 4 PM    Canvas Support with Sean Ulbert1:30 – 4 PM    Canvas Support with Sean Ulbert​​


Table 4: Riverside City College Schedule. Support sessions are for those who have completed Canvas Training.

​​​​Monday, March 16 Tuesday, March 17
​8:30 – 1 PM    Canvas Support with DJ Hawkins BE 204​8:30 – 1 PM    Canvas Support with DJ Hawkins BE 204
​10 AM – 2:30 PM     Canvas Certification Training with Derek Moore   
BE 104
10 AM – 2:30 PM     Canvas Certification Training with Derek Moore
BE 104​
​1:30 – 4 PM    Canvas Support with DJ Hawkins BE 2041:30 – 4 PM     Canvas Support with DJ Hawkins BE 204​


Sheila Pisa, Ed.D.
Interim Dean, Distance Education
Riverside Community College District


March 13, 2020 - Transition to Online/Remote Learning


The health and well-being of our community is a top priority. District and College leadership are working to maintain the academic mission of our institution as we prepare for a shift of many courses to remote/online instruction. This directive supersedes the M​arch 12 announcement.

March 16 - March 17: All face-to-face lecture courses are suspended in preparation of the transition to online learning. During this transition, all faculty are to complete necessary online training and lecture preparation. All labs that cannot be easily converted to an online format and existing online courses will continue as scheduled until further notice.

March 18: RCCD courses will be hosted in an online format.

Riverside Community College District offices and colleges are not closing. College facilities will remain open, and operations will continue.

Updates and details will be provided as they become available.


March 12, 2020 - Online/Remote Learning Message​


Dear Students, Faculty, and Staff,

I want to reassure the RCCD community that leadership is doing everything we can to ensure your safety. Your health and well-being is my top priority. 

RCCD is continuing to work with Norco, Moreno Valley and Riverside City colleges leadership to make the best decisions for our institutions and the academic mission. 

As we prepare for a shift of many of our courses to remote/online instruction, we will continue to provide updates and details as they become available. 

The transition to online/remote learning will occur in three Phases:

  • Phase 1:
    • Starting Monday, March 23, most RCCD courses will be taught in a remote/on-line learning format. RCCD students and faculty can find helpful guides to assist them at RCCD COVID-19. This schedule will remain in effect until further notice. 
    • The hands-on labs, performance and studio classes, kinesiology activities, and career technical education skills based portion of courses will remain on site at this time. 
    • All classes will be cancelled Friday, March 20 to prepare for this transition. 
  • Phase 2:
    • We will continue to transition courses March 24 through April 6 in the STEM, Fine and Performing Arts and Career Technical Education disciplines as appropriate.  There will be some exceptions for courses that do not lend well to an online format.  These courses will remain on site at this time. 
  • Phase 3:
    • Some courses cannot be​ held remotely.  The District is committed to student education and these courses will be rescheduled at a later date if needed.

Riverside Community College District offices and colleges are not closing. College facilities will remain open, and operations will continue.


Wolde-Ab Isaac, Ph.D.
Chancellor
Riverside Community College District​​

March 11, 2020 - Remote L​earning Preparation


Dear Colleagues, 

Please be aware that all face-to-face classes are continuing to meet in person as scheduled. We are asking faculty to complete online Canvas training (if not already completed) as soon as is possible, preferably by March 16 (March 18 at the latest) in preparation for the District to move to remote learning as smoothly as possible. Please refer to the recent letter from Dr. Isaac, Dr. Taube, Dr. Sellick and me for details. 

Dr. Susan Mills
Vice Chancellor, Educational Services and Strategic Planning

March 11, 2020 - Faculty Message


Faculty Letter​

Dear RCCD Faculty,

We are writing to assure you that in addition to our primary focus on the health and safety of our students and employees, RCCD is developing plans and taking actions for instructional continuity during the spread​ing coronavirus/COVID-19 epidemic. These actions include the preparation of a blanket distance education addendum to be submitted to the CA Community Colleges Chancellor's Office that will allow all RCCD courses to be offered in an online environment for a specified period of time.

At this time, there are NO COLLEGE CLOSURES and you should NOT cancel classes.

Should it become necessary to transition to a remote learning mode, we are advising faculty members to start planning now to be able to continue instruction using various technologies. We are asking all faculty who have not completed Canvas training to do so by March 18. We are also asking faculty to have syllabi, materials, assignments, and student instructions for a two-week period uploaded into Canvas by March 18. Please start to communicate now with students about how the class will be conducted should the District move to a remote learning mode.

How to obtain Canvas Training:

Training is available at this link. Any updates to Instructional Continuity plans will be posted on the DE website. Faculty Canvas training takes approximately 3 hours. Part-time faculty will be compensated for the training using the three hours of paid professional development as specified in Article X.J.4 of the Agreement between RCCD and the RCCD Faculty Association or, if those hours have been utilized, via a special project. Full-time faculty may use the training time for FLEX credit or institutional service hours. Once trained, please notify your dean and department chair.

What resources are available now? 

  • Canvas shells are available for all courses and students are already enrolled. ​
  • Distance Education staff to assist you with training and questions as you transition ​your course to an online environment. 
  • Course templates are available in Canvas Commons for faculty who would like to import these for use in courses. 
  • ConferZoom, Office 365, and Google docs are integrated into Canvas. 
  • Training modules for students are available in Canvas Commons and will be included in the coursetemplate, as well as on the Student Resources page of DE website​.​ 
  • Ally is in place and can be enabled to check ADA compliance for documents in Canvas Online proctoring is available with Respondus Lock Down Browser and Respondus Monitor
  • An e-Resources Canvas​ site that contains help on many topics included in the matrix on the next page.

Some suggestions to get started:

If you are not currently teaching an online or hybrid course, we recommend you start with a staggered approach – planning for a two-week closure at first. To begin preparing, you could attempt to answer the following questions and then choose tools accordingly:

  • What do you think you can realistically accomplish during this time period?
  • Do you think you can maintain your original syllabus and schedule?
  • Do you hope students will keep up with the reading with some assignments to add structure andaccountability?
  • Do you just want to keep them engaged with the course content somehow? You may wantto use the following checklist, organized by purpose:​
​​Issue to Address
Possible Solutions
Establish a mode of communication to use in case of an emergency.
  • Ensure students all have access to and are aware of this communication method.​
Make your syllabus available digitally.
Decide how you will distribute documents and readings during a disruption. 
  • Become familiar with the process of making PDFs from hard copies (see module in Canvas Emergency Training course).
  •   Library Resources​
Designate a centralized place to collect student submissions.
Think about how you would continue class discussion in the event of a disruption.
Consider capturing your lecture content for students to watch remotely.
​Identify an option for holding class and/or office hours virtually. You can fall back on your chosen option if it is expected that several class periods will be missed.
Think about how your methods for evaluating student learning could be moved to a digital space.
Proctoring Tests or Quizzes online.​
Settle on an option for providing students with grades and feedback on their work in the event of an emergency.​

What if I teach a lab, studio, clinical, or manual skills-based course?

In limited cases, such as courses involving a lab, studio instruction, clinical experiences, or manual skills-based course, instructors will need to make accommodations to meet the course requirements whether in person, possibly at a different time, or via an alternative delivery mode. Please communicate with your dean and department chair to coordinate preparations and plans for these courses. It is important that faculty be as flexible as possible. If a student indicates to you that she or he lacks the technology to complete assignments, please consider how this student might be accommodated.​

What additional resources will be provided?

  • The District is purchasing Cranium Café that has virtual classroom and online counseling capabilities
  • The District will be providing faculty mentors to assist faculty who are new to teaching in the online environment​

Additional communications from the District Distance Education Office will be provided to assist in this transition. We truly appreciate your cooperation and dedication to teaching during this unprecedented time. Please do not hesitate to contact us should you have questions or concerns.

Sincerely,

Wolde-Ab Isaac, Ph.D.​
Chancellor, RCCD

Susan R. Mills, Ph.D.
Vice Chancellor, Educational Services & Strategic Planning

Rhonda Taube, Ph.D.
President, RCCD FA/CCA/CTA

Mark Sellick, Ph.D.
President, RCCD Academic Senate​


March 11, 2020 - Continuity of Instruction & Operations​

​​

RCCD Community:

I want to give you an update on the District response to the COVID-19 situation. These decisions are made in support of the concept of “social distancing," which can be effective with as little as a six-foot gap between individuals.

Continuity of Instruction & Operations

  • As of March 11, 2020, with no confirmed cases in the District, in-person instruction will continue until further notice. Classes are not cancelled. 
  • The District and college offices are not closing. Offices will remain open and operations will continue. 
  • Our facilities staff have been using enhanced disinfecting protocols on all high-touch surfaces.
  • At this time RCCD is restricting all District/college related travel through March 31, 2020. Travel is only permitted within southern California where attendance at the meeting/event is less than 200 individuals. In-state travel to California Community College Chancellor Office (CCCCO) meeting/event requiring air transportation must be approved by the college president.
  • All events and gatherings with more than 200 participants are to be postponed or canceled. Where possible, you are encouraged to deliver the event in an alternative format. For college events that continue as scheduled, it is advised that organizers exercise CDC key prevention strategies in event operation plans. Gatherings of less than 200 may also be inconsistent with the practice of social distancing if not properly organized.
  • A District taskforce is preparing a blanket distance education addendum to be submitted to the CA Community Colleges Chancellor's Office that will allow all RCCD courses to be offered in an online environment for a specified period of time.
  • In abundance of caution, District officials are working to support a remote learning environment including on-line instruction. ​Updates will be shared as information is available. 

There will be many questions in the days ahead. Updates will be provided on a regular basis.  I encourage you to revisit our previous communications and tips for staying well on the District COVID-19 updates webpage.

If you have medical related questions, contact your health care provider or the Riverside County Health department at (951) 358-5107 during business hours or the emergency line at (951) 782-2974. For general questions regarding coronavirus, call 2-1-1.

If you are not feeling well, we encourage you to adjust your schedules and stay home to mitigate the spread of the virus.

Thank you for your commitment to a healthy RCCD community. Please remember to stay well and look out for each other.

Wolde-Ab Isaac, Ph.D.
Chancellor,
Riverside Community College District​​


March 10, 2020 - Memo Regarding District Travel & Events (Update)


Dear District Office Team, 

In response to the COVID-19 email update received on March 09, 2020, regarding cancellation of travel for the month of March 2020, the District is requesting that all travelers take necessary steps to cancel any and all travel requests that will take place now through March 31st, 2020. Don’t forget that all segments related to travel must be canceled - hotel reservations, airline tickets, conferences, car rentals, etc. Each traveler or designee is responsible for requesting and following up on all refunds.​

Attached is a listing of March 2020 Travel Requests (both Concur and Paper/Galaxy). You can filter by traveler name or budget string to locate your travel.​

Travel Cancelllation Procedures:

  1. Contact Hotel, car rental agency, and/or Airline to cancel reservation. Be sure to follow up with the vendor to confirm cancellation and refund.
  2. Contact Conference vendors to cancel conference registration, confirm cancellation and refund.
  3. If your travel includes Charter Bus, please contact the Charter Bus Company to cancel, confirm cancellation and refund.​
Travels Submitted Through Concur:

  • Contact CalTravel Store to Cancel all Booking Segments at (877) 454-8785. 
  • The Travel Request (TR) entered in Concur must be canceled too. Please note on the Comments Section reason for cancellation and all cancellation numbers provided by vendors, if available.
  • Attached are Concur instructions on how to cancel TRs in the system, depending on the status of the TR.
Travels Submitted Through Paper TR/Galaxy Requisition:

  • Cancel all pending Travel Requisitions that have not been converted to a PO – notate reason for cancellation in Internal Notes first, save those notes, then Delete the Requisition. 
  • Email Purchasing to Request Cancellation of all Travel Purchase Orders. Include the PO# in your request.​

It is recommended that any Travel taking place after March 31st is purchased at a refundable price/ticket option. Confirm with your Hotels and be aware of what their cancelation policy is for full refunds, some are 24 hours’ notice, some are 72 hours’ notice or greater.​

The benefits of using Concur Travel and Expense Reimbursement:​

  • System will track any credit travel vouchers that are issued, and reduces the risk of paying out of pocket. 
  • Eliminates the use of personal funds and/or credit cards 
  • Reduce the time spent making travel reservations which minimizes the cost 
  • Minimize the hassle of completing the expense process 
  • Allow on-the-go capabilities through user friendly mobile applications 
  • Provide pre-populated expense reports 
  • Offer a simplified experience for requesting reimbursement​

Let me know if you need assistance or have questions. 

Thank you in advance for your attention regarding this very important matter! 

 Majd S. Askar
 Director, Business Services


March 9, 2020 - Memo Regarding District Travel & Events 


To the RCCD Community, 

As the 2019 novel coronavirus (COVID-19) concerns continue to increase in California, and there is now confirmation of the virus in Riverside County, we want to provide you with information. The District is committed to the health and well-being of our students, staff and faculty. Below are the latest actions taken in preparation for COVID-19.

  • The District is taking guidance from the CDC, California Department of Public Health, the County of Riverside Department of Public Health and other local health authorities and have increased cleaning and sanitizing for all hard services to help prevent the spread of all germs. 
  • District travel through March 31 is being cancelled. All other travel is subject to review. If this impacts you, please contact your supervisor. 
  • Large District meetings are being modified or postponed. 

There are ways you can help prevent the spread of illness. The California Department of Public Health has identified a number of precautions to protect yourself and those around you, including: 

  • Washing hands with soap and water for at least 20 seconds. 
  • Cleaning your hands often with an alcohol-based hand sanitizer that contains at least 60 percent alcohol. 
  • Avoid touching eyes, nose or mouth with unwashed hands. 
  • Covering your nose and mouth with a tissue when coughing or sneezing (or an elbow or shoulder if no tissue is available). Discard tissue and wash your hands. 
  • Social distancing – stay isolated from others if you develop respiratory symptoms, or a fever and a cough. Call your health care provider or local public health department first before seeking medical attention. 

If you have medical related questions, contact your health care provider or the Riverside County Health department at (951) 358-5107 during business hours or the emergency line at (951) 782-2974. For general questions regarding coronavirus, call 2-1-1. You can also call the CDC hotline at 1-800-CDC-INFO. If you are not feeling well, we encourage you to adjust your schedules and stay home to mitigate the spread of any virus. 

Health and safety is a top priority. It takes all of us to ensure a safe and healthy environment. For additional information, refer to the following links: 


March 9, 2020 - Riverside County COVID-19 Case Update


The first case of locally acquired COVID-19 (coronavirus) in Riverside County was announced on March 7. For current status and updates, log onto www.RivCoPH.org/coronavirus.​

Health and safety is a top priority, which is why the Riverside Community College District is taking guidance from the CDC, California Department of Public Health, the County of Riverside Department of Public Health and other local health authorities to increase cleaning and sanitizing for all hard services to help prevent the spread of germs.  We are doing everything we can to ensure a safe and healthy environment.​​

​Get the FACTS: California Releases Updated Guidance for Schools, Colleges & Large Public Events to Prepare and Protect Californians from COVID-19​

March 6, 2020 - Acknowledgment and Resources​

​​

​Dear Students and Colleagues:

As concerns about the Coronavirus emerge, know that the Riverside Community College District is in contact with the California Community Colleges State Chancellor's OfficeGovernor's Office, federal, state and local health officials.  ​

For additional information, refer to the following links provided by the Riverside County Department of Health:​

​The California Department of Public Health has identified a number of precautions to protect yourself and those around you, including:

  • Washing hands with soap and water for at least 20 seconds.
  • Cleaning your hands often with an alcohol-based hand sanitizer that contains at least 60 percent alcohol.
  • Avoid touching eyes, nose or mouth with unwashed hands.
  • Covering your nose and mouth with a tissue when coughing or sneezing (or an elbow or shoulder if no tissue is available). Discard tissue and wash your hands.
  • Social distancing – stay isolated from others if you develop respiratory symptoms, or a fever and a cough. Call your health care provider or local public health department first before seeking medical treatment.​

If you have medical related questions, contact your health care provider or the Riverside County Health department at (951) 358-5107 during business hours or the emergency line at (951) 782-2974. For general questions regarding coronavirus, call 2-1-1.

If you are not feeling well, we encourage you to adjust your schedules and stay home to mitigate the spread of the virus.

Health and safety is RCCD's top priority. It takes all of us to ensure a safe and healthy environment.​

Risk Management, Safety and Police Department
Riverside Community College District
Moreno Valley College | Norco College | Riverside City College



Social Media Resources

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